---
title: "Workspace Owner Guide"
slug: "workspace-owner-guide"
updated: 2026-08-06T09:16:53Z
published: 2026-08-06T09:16:53Z
canonical: "support.reconeyez.com/workspace-owner-guide"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.reconeyez.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspace Owner Guide

As an owner, you're in charge of your workspace: its details, who else owns it, and who can see and do what inside it. Here's everything you need to know :

## 1. Workspace Details

Go to **Workspace Settings > Edit Workspace** to update the name, company info, and logo.

## 2. Contacts

Each contact has a **type** (General, Integrations, or Accounting), a name, email, and optional phone number. Add, edit, or delete using the **add / pencil / bin** icons. At least one contact is always required.

## 3. Owners

Add owners with the user picker. You can't remove yourself, and there's always at least one owner.

| ℹ️ **Note:** Removing owner status doesn't remove someone from the workspace - just their owner powers. To remove them entirely, delete their user (see "Managing Users"). |
| --- |

## 4. How Access Works

Your workspace is a **tree of areas** (e.g. regions containing sites). Access granted on an area automatically covers everything inside it.

An access level always bundles three things: an area, a role (what members can do), and the people it applies to. People can hold several access levels at once.

| ⭐ **Golden Rule:** You can only grant what you yourself can do, on areas you can access, to people you manage. |
| --- |

## 5. Granting Access

Open an area's **User Access** tab to add or delete access levels, and add/remove members. Deleting an access level can't be undone.

- **Inherited** access comes from higher up the tree - edit it at the source.
- **Locked** entries (like Owners) are system-managed and can't be edited here.

## 6. Roles

Find all roles under **Management > Roles**. As owner, you can edit or delete any custom role.

| **Role** | **Can do** |
| --- | --- |
| Moderator | Everything in their areas, incl. managing users - the only default role that can. |
| Manage devices | Devices, alarms, schedules, dashboards. No time-lapse. |
| Manage alarms | Alarms, arm/disarm, schedules. View-only for devices. |
| View alarms & devices | View-only: alarms, devices, time-lapse, dashboards. |
| View alarms | Alarms only. |
| Reconeyez app only | Mobile app only: view devices, arm/disarm, schedules. |

Need something different? Build a **custom role** under Create role, picking exactly what it allows across Events, Devices, Users, Dashboard, Management, and Login access.

## 7. Managing Users

Go to **Management > Users** (only visible if your role includes user management).

You see people with **equal or less access** than you - owners see everyone; others only see people fully within their managed areas. If you can see someone, you can manage them.

- **Create user** - add someone new.
- **Open a user** - view or edit their access.
- **Delete a user** - removes them and all access at once. Can't be undone, and you can't delete yourself.