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      Immix integration
      • 13 Oct 2022
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      Immix integration

      • Updated on 13 Oct 2022
      • 1 Minute to read
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      Article summary

      Reconeyez documentation in Immix support environment: https://support.immixprotect.com/hc/en-us/articles/360051706832
      Reconeyez integration is now available to everyone with an Immix CS system -       upgrade from Generic stream to Reconeyez stream in Immix website - System - System updates - download Reconeyez.

      Information necessary to set up the integration:

      • Immix SMTP server IP and port
      • Default site ID in form of a mail address (eg. S1234@immixalarms.com)

      Description field format:

      Immix:S1234

      Allows to overwrite the default siteID with one device specific siteID. To find out Immix siteIDs, check in Immix cloud: Setup->Edit Sites->'sitename'->View Summary

      Supported event types:

      Reconeyez

      Immix event

      SystemStarted

      SystemStarted

      SystemStopped

      SystemStopped

      PersonDetected

      PersonDetected

      VehicleDetected

      VehicleDetected

      MovementDetected

      MotionDetected

      RoutineCheck

      TestAlarm

      Tamper

      TamperAlarm

      Armed

      Armed

      Disarmed

      Disarmed

      ConnectionLost

      ConnectionLost

      DeviceConnected

      DeviceConnected

      BatteryLow

      BatteryLow

      BatteryRestored

      BatteryRestored

      CriticalBatteryShutdown

      CriticalBatteryShutdown

      CameraError

      CameraError

      CameraTimeout

      CameraTimeout


      Immix setup for Reconeyez:

      Reconeyez documentation in Immix support environment: https://support.immixprotect.com/hc/en-us/articles/360051706832
      Reconeyez integration is now available to everyone with an Immix CS system - upgrade from Generic stream to Reconeyez stream in Immix website - System - System updates - download Reconeyez.

      1. Go to Setup - Add a site  and fill in and save new site information.

      2. In Devices submenu, choose Add a Device and choose Reconeyez as Device type. Use your Reconeyez server domain name, username and password. Port number for reverse control (for Immix to trigger Reconeyez Siren) is 9028.

      Please note that https://uk.reconeyez.com server uses a different domain name for reverse control - integrations.reconeyez.com. All Immix users outside UK may use their Reconeyez server domain name for reverse control - eg. demo.reconeyez.com, eu.reconeyez.com, na.reconeyez.com etc.

      3. If you get an error message after pressing Get Config then no Siren units are accessible in your Reconeyez server by the user you logged in as. Ignore the error message and continue the setup.

      4. Finalize the site setup and send your mailto address to support@reconeyez.com along with your Immix server IP and port. Only the first/default SiteID (Identifier) needs to be sent to Reconeyez support.


      Immix setup for Reconeyez - whitelisting domain name:

      It is advised to whitelist your Reconeyez server IP address in Immix. To do this, add another Device in Immix portal with appropriate IP address (below) and port 0:

      IP addresses of Reconeyez servers:

      • For https://eu.reconeyez.com - 135.125.9.162
      • For https://uk.reconeyez.com - 206.189.18.25 
      • For https://demo.reconeyez.com - 167.71.3.59
      • For https://na.reconeyez.com - 104.131.39.97

      The end result should look like this:



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